What you can do as an employer:

1. Communicate with your staff.
   Schedule regular open discussions to understand your employee’s needs.
2. Be clear about roles and responsibilities.
   A job description is the document to outline these requirements and should be revisited by both employer and employee to confirm the requirements and being met and address a solution if they are being exceeded.
3. Appreciation.
   If you do require your employee to take on some additional work and responsibility – firstly clearly communicate the requirements, time-frame and expectations. Secondly, show your appreciation for the additional work. Recognise their extra contribution and the positive impact for the business. A little thank you can go a long way.
4. Be understanding of personal situations.
   If an employee says no to additional work, it does not make them a bad person. Many employees are pushing back to retain a better work/life balance. If they are doing their required job well, they are doing a good job. If there is a need for additional work to be covered, consider alternative solutions, such as temporary staffing to fill the gap.
5. Offer flexibility.
   The ability to work remotely, to balance time in the office and working from home can have a positive impact on employees’ sense of well-being.  Offering flexibility has proven to enhance productivity and overall employee satisfaction.
6. Allow time for increase productivity.
   Continual overtime and long hours can lead to burnout and mental exhaustion, we know allowing employees time off stimulates overall productivity and positive well-being. Employers who can encourage their employees to take scheduled breaks generally find they are happier and more productive.

If you find your employees are working beyond their set duties, consider the option to bring on a temporary staff member to assist your business. Talk to us at PN Personnel for a solution tailored to your business.