Delfast, who is based in Whanganui, is looking for an exceptional Customer Service person to join their team and add value to their already successful business.
Working for Delfast, a leading New Zealand Wholesaler, the Customer Services/Sales Support person is an essential team member, responsible for connecting with their existing and new customers, offering outstanding customer service over an array of products that Delfast have to offer.
We are looking for the right person who is customer service orientated, has excellent telephone skills along with up-to-date computer skills.
This is a part time position, working 30 hours per week ideally, Monday to Friday, operating within their purpose-built offices and warehouse.
Like many Kiwi businesses Delfast began with a hardworking family, which had some very, very smart ideas.
A couple of decades later, they've flourished by supporting industries that are at our country's core; rural, construction and manufacturing. From packing houses to beekeepers; home builders to landscapers and fencing contractors.
Delfast have not only created a staple product that changed fencing forever, but also a range of over 1000 product lines, ideally suited to New Zealand’s needs and the challenges of our climate.
Delfast is dedicated to client and staff relationships and partnerships that benefit everyone, and to building the best effortlessly.
If you would like to know more about Delfast, please watch the below link:
About the Role
Within your varied role you will be dealing with customers on the phones, supplying quotes for orders and you will also be a major Support Person to the Sales Representatives on the road. This would include, but not limited to, booking in their appointments with customers, preparing quotations, booking in travel and flights and any other clerical duties required to assist them in being successful in their roles. You will also be required for some EA duties when required.
Delfast receive a lot of product orders daily, therefore a key area of this role is entering orders; entering orders for the dispatch team to start picking at 8am, so accuracy and time management is essential. For the ideal candidate this could be done remotely at a required time to enable flexibility on the start time.
Skills and Experience you will need
To be considered for this role, you will need to be able to multitask as at times there will be a number of tasks to work through in a timely manner. Working within a small personable team, you will compliment them by being a fast learner, being adaptable and having a ‘can do’ attitude along with having:
- Great Customer Services
- Possess Strong Computer Skills within the Microsoft Suite
- High Attention to Detail
- Being A Positive Team Player
If this opportunity sounds like you and you're keen to be a part of a growing NZ Brand, please apply now by attaching your up to date CV and a brief Cover Letter explaining why you are the best person for this role.
The recruitment for this role is being managed by PN Personnel. For more information, please feel free to contact Christine Hanning on 06 280 2400.
Only those who hold NZ Residency or a valid working visa will be considered for this role
Constantly providing an exceptional level of service and professionalism in all aspects of her work, Christine takes a genuine interest in whom she works with and is committed to achieving success.
Give Christine a call to discuss options around what you want to achieve in your career and she will endeavour to achieve that 'win-win solution' that's right for you.